Role Profile

Are you ready to bring your Office Assistant expertise to a company that values integrity, transparency, and the pursuit of excellence? At Africa’s Talking, we’re looking for an Office Assistant who’s ready to take ownership of maintaining the smooth running of our office environment and supporting our administrative functions.

Who we are

Africa’s Talking is a Pan-African Communications Platform as a Service (cPaaS) company based in Nairobi, Kenya. We provide a unified platform that integrates with various telecommunications providers to enable developers and businesses across Africa to build communication solutions. Our platform serves over 170,000 developers and 8,000 businesses, making Pan-African operations seamless.

What we offer

• Collaborative Environment: Work alongside a talented and supportive team. At Africa’s Talking, we value teamwork and believe in sharing insights and creativity.
• Culture of Growth: Thrive in a dynamic and exciting ecosystem with opportunities for learning and professional development.
• Mentorship and Training: We are dedicated to nurturing talent through ongoing mentoring and training.
• Flexibility: We understand the importance of work-life balance and offer a culture that supports both your career and personal life

Position Overview

The Office Assistant will be responsible for maintaining a clean, organized, and efficient office environment. You will assist with administrative tasks, manage supplies, handle office maintenance, and support in creating a positive workplace atmosphere.

Roles and Responsibilities

• Cleanliness and Organization: Maintain high standards of cleanliness and tidiness in the office at all times, ensuring a conducive working environment.
• Meeting Rooms: Ensure meeting rooms are cleaned, tidied, and well-organized before and after use.
• Sanitation: Clean and sanitize bathrooms, stock them with appropriate supplies (e.g., toilet paper, soap, paper towels), and sanitize high-touch areas such as door handles, desks, and appliances.
• Kitchen and Refreshments: Refill kitchen areas, coffee stations, and refrigerator with necessary supplies and assist in preparing refreshments for meetings.
• Visitor Management: Support the receptionist in welcoming and attending to visitors with courtesy and professionalism.
• Office Supplies: Work with the Administration Operations to manage office supplies, ensuring that all necessary items are stocked and reordered when needed.
• Mail and Deliveries: Ensure timely and accurate handling of office mail, deliveries, and collections, maintaining confidentiality where necessary.
• Administrative Support: Assist in preparing and modifying documents such as correspondence, reports, memos, and emails. Maintain contact lists and assist with administrative issues as needed.
• Maintenance Reporting: Report any repair or maintenance needs in the office to the Administration Operations.
• Other Duties: Perform any other related tasks that may be required or assigned from time to time.

Soft Skills

• Strong organizational skills and time management.
• Excellent communication and interpersonal skills.
• High level of customer service and professionalism.
• Ability to work flexibly in a fast-paced environment.
• Well-groomed and presentable at all times.

Who we are looking for

• Education: Minimum KCSE Certificate
• Certification: Certificate in Business Administration or Office Management is an advantage
• Experience: Minimum of 1 year experience in a similar role
• Skills: Basic knowledge of filing, computer literacy in MS Word and Excel